Online Customer Care & Website Management Executive
Job Responsibilities
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Handle customer queries via website, social media Facebook, and messaging platforms WhatsApp, etc.
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Provide prompt and professional responses to ensure customer satisfaction
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Assist in online order processing and customer follow-up
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Update website content such as banners, product listings, and pricing
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Coordinate with internal teams to resolve customer issues smoothly
Requirements
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Basic knowledge of customer support practices and tools
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Familiarity with website management platforms e.g., WordPress or similar CMS
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Strong communication skills in both Bangla and English
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Comfortable with social media platforms and tech tools
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Ability to manage multiple tasks and stay organized
Education
- Bachelor's degree preferred but not mandator.
Experience
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6 months to 1 year of relevant experience preferred
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Freshers with strong learning ability may also apply
About the Company
- Company Name: leafine M & T Company
- Company Profile:
- Sylhet
