Job Responsibilities
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Oversee daily operations of the car rental fleet, ensuring availability, maintenance, and timely delivery.
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Supervise and lead a team of drivers, customer service staff, and support personnel.
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Monitor vehicle usage, fuel consumption, and ensure optimal fleet performance.
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Handle customer queries, complaints and ensure a high standard of service.
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Implement operational policies, SOPs, and ensure compliance with company standards.
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Coordinate with vendors for vehicle maintenance, servicing, insurance, and documentation.
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Maintained records of rentals, income, and expenses, and prepared operational reports.
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Ensure safety, cleanliness, and readiness of all vehicles.
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Planned and executed strategies to improve fleet utilization and customer satisfaction.
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Work closely with the management team to support business growth and efficiency.
Requirements
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Strong leadership and people management skills.
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Sound knowledge of vehicle maintenance and fleet management.
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Ability to multitask, solve problems, and make quick decisions under pressure.
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Excellent communication and interpersonal skills.
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Proficiency in Microsoft Office Excel, Word and basic knowledge of CRM or rental management software.
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Must be able to work flexible hours, including weekends or holidays if needed.
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Valid driving license preferred.
Education
Bachelor’s degree in Business Administration, Logistics, or related field.
Experience
Minimum 1-2 years of experience in operations, preferably in car rental, transportation, or logistics.
Other Details
Salary:30,000
About the Company
- Company Name: Udrive
- Company Profile:
- Sylhet,Bangladesh
