Pearson Vue Exam center support, support to clients of ISP, pick up clients' phones and provide them gentle support over the phone or physically, note down all support every day, and email to your reporting boss.
Good knowledge of computer hardware desktop/laptop setup, basic repair.
Familiar with software installation, Windows OS, and basic troubleshooting.
Proficient in internet browsing and online searching.
Skilled in MS Word, Excel, and PowerPoint.
Basic knowledge of networking and internet setup is a plus.
Good communication skills in Bangla and English.
Responsible, punctual, and calm under pressure.
Prior experience in IT support or test center roles is preferred.
BSc in CSE, Diploma in Computer Engineering
At least 1 year of experience in IT support, computer lab operations, or a related field. And freshers can also apply