Job Responsibilities
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Plan, supervise, and coordinate daily operations across departments HR, Projects, Marketing, Admin.
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Manage and track consultancy projects from initiation to completion, ensuring on-time and within-budget delivery.
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Maintain strong communication with clients, vendors, and partners to ensure satisfaction and efficiency.
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Develop internal SOPs, processes, and documentation for workflow improvement.
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Coordinate with team leads to assign responsibilities, set targets, and evaluate performance.
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Monitor KPIs and prepare periodic operational performance reports for management.
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Ensure compliance with regulatory and internal company policies.
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Support recruitment, training, and onboarding of new team members.
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Identify operational bottlenecks and suggest strategies for improvement.
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Oversee financial planning for operations, including budgeting and cost control.
Requirements
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Strong leadership, organizational, and problem-solving skills.
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Excellent communication skills in both Bangla and English.
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Proficient in MS Office Excel, Word, PowerPoint and business software/tools e.g., CRM, project management tools.
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Ability to work under pressure and handle multiple tasks simultaneously.
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Strong interpersonal skills to manage clients and cross-functional teams.
Education
Bachelor’s degree in Business Administration, Management, or a related field Master’s preferred.
Experience
Minimum 2-3 years of experience in a similar role, preferably in a consultancy, service-based, or corporate environment.
About the Company
- Company Name: Study first info
- Company Profile:
- Sylhet, Bangladesh
