Job Responsibilities
- Help customers understand and use our software properly.
- Find and report any problems bugs or errors in the software.
- Support customers if they face issues using computers or our system.
- Share customer feedback with our team to improve the software.
- Keep a record of the support work you do each day.
- Communicate with customers through phone, email, or in-person.
Requirements
- Basic knowledge of computer operation Windows, typing, internet use, etc.
- Ability to fix simple computer problems.
- Friendly attitude and good communication skills in Bangla Basic English is a plus.
- Eager to learn new things.
- Honest, responsible, and good at managing time.
If you are good with computers, enjoy solving problems, and like helping others — this job is for you!
Education
No specific degree is required. If you have the skills and interest, you are welcome to apply. But basic knowledge of computer operation Windows, typing, internet use, etc. and eager to learn new things is must.
Experience
If you have worked in IT support or customer service before, that’s a plus.
Other Details
Join our growing tech team and build your career with us! We welcome young, honest, and energetic people who love technology.
For more details, you may call 01842485222
About the Company
- Company Name: IT Lab Solutions Limited
- Company Profile:
- IT LAB SOLUTIONS LTD is a leading and one of the dynamic IT Company in Bangladesh. We are working since 2011.
