Review and process visa applications in accordance with relevant immigration rules and procedures.
Verify applicants’ documents, information, and eligibility requirements.
Maintain accurate and updated records of applications, approvals, and rejections.
Provide applicants with clear guidance on visa requirements, processes, and timelines.
Communicate with applicants, agents, and relevant authorities to resolve queries.
Ensure all applications are handled efficiently, fairly, and in compliance with regulations.
Prepare reports and updates for management on application trends and issues.
Assist in improving application processing systems and customer service standards.
Strong knowledge of visa application processes, immigration laws, and documentation requirements.
Excellent communication and interpersonal skills for dealing with applicants and stakeholders.
Strong attention to detail, organizational, and analytical skills.
Ability to handle confidential information with discretion.
Proficiency in MS Office and database management systems.
Bachelor’s degree,
Minimum 1–2 years of work experience in visa processing, immigration services, or related administrative roles.