Job Responsibilities
• Respond to customer queries via phone, email, chat, or social platforms
• Provide accurate product/service information
• Handle complaints and resolve issues with professionalism
• Maintain records of customer interactions and feedback
• Collaborate with internal teams for smooth service delivery
• Support process improvements for better customer experience
Requirements
• Excellent English literacy speaking & writing
• Communication & persuasion
• Problem-solving & relationship management
• Partnership building & deal closing
• Negotiation skills & teamwork
• Quick learning & adaptability
• AI tool usage bonus skill
Education
Candidates with relevant educational qualifications will be given preference.
Experience
Less than 1 year
Other Details
• Professional experience in customer service
• Mentorship and hands-on training
• Friendly and supportive work culture
• Career growth opportunities into leadership roles
About the Company
- Company Name: TalentSynergy
- Company Profile:
- Sylhet, Bangladesh
