Job Responsibilities
Leveraging Your Expertise:
* Provide timely and effective technical support for hardware, software, and network issues.
* Install, configure, and maintain IT equipment and infrastructure to ensure smooth operations.
* Troubleshoot and resolve complex user issues with systematic problem-solving.
* Assist with system updates, backups, and security protocols.
* Coordinate with external vendors for IT services and procurement.
* Contribute to process improvement and user support documentation.
Requirements
* Basic knowledge of computer hardware, networking, and troubleshooting.
* Familiarity with Windows OS, Mac OS, and Microsoft Office tools.
* Strong communication skills with a problem-solving mindset.
* Prior experience in a similar role is an advantage.
* Willingness to learn and adapt in a fast-paced environment.
* Good command of English.
Education
Diploma or Bachelor’s degree in IT/Computer Science or a related field.
Experience
Candidates with similar experience will get preference.
About the Company
- Company Name: TalentSynergy
- Company Profile:
- Sylhet, Bangladesh
