Job Responsibilities
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Reception & Front Desk Management
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Welcome students, parents, and visitors in a friendly and professional manner.
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Manage phone calls, emails, and walk-in inquiries promptly.
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Maintain a clean, organized, and professional reception area.
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Student Counseling & Support
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Provide guidance and support to students regarding courses, programs, and schedules.
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Assist in resolving student queries and issues efficiently.
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Maintain accurate records of student information and interactions.
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Social Media & Video Engagement
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Create engaging videos for Facebook and other social media platforms.
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Speak confidently on camera, promoting our courses, events, and programs.
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Help build the organization’s online presence and engage with prospective students.
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Administrative Tasks
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Support day-to-day administrative duties as required.
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Coordinate with other team members to ensure smooth office operations.
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Requirements
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Excellent communication skills in English and/or Bengali.
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Confident and comfortable speaking in front of a camera.
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Friendly, professional, and approachable personality.
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Prior experience in counseling, reception, or customer service is preferred.
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Basic computer skills MS Office, email, social media platforms.=
Education
Bachelor’s degree completed or ongoing in any discipline
Experience
Not mandatory; previous experience or internship in student counseling, customer service, or education consultancy is a plus
Other Details
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Must be willing to work flexible hours during peak periods
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Should be active on social media and confident in front of the camera for video promotions
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A goal-driven and responsible individual eager to grow in the student recruitment field
About the Company
- Company Name: Sangen Edu Ltd
- Company Profile:
- Study Abroad Agency
