Job Responsibilities
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Handle guest inquiries, complaints, and overall customer service.
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Supervise daily hotel operations front desk, housekeeping, maintenance.
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Ensure property cleanliness, room quality, and safety standards.
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Coordinate and manage hotel events and functions.
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Prepare staff duty rosters and supervise team performance.
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Maintain inventory, equipment, and daily operation reports.
Requirements
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Strong communication and customer-handling skills.
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Leadership ability and team management skills.
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Good problem-solving and multitasking capacity.
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Ability to manage events and handle operational pressure.
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Basic computer skills; knowledge of hotel software is a plus.
Education
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Bachelor’s degree preferred Hospitality Management/Business.
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Diploma in hotel management is an added advantage.
Experience
- Experienced candidates will get preference. Freshers are encouraged to apply.
About the Company
- Company Name: Hotel The Glory
- Company Profile:
- N/A
