Job Responsibilities

• Oversee daily café operations and ensure smooth workflow

• Supervise and manage staff schedules, performance, and training

• Ensure excellent customer service and handle customer complaints professionally

• Monitor inventory, stock control, and supplier coordination

• Maintain hygiene, cleanliness, and food safety standards

• Prepare daily sales reports and manage cash handling

• Achieve sales targets and work on strategies to increase revenue

• Ensure compliance with company policies and local regulations