Customer Care Officer - Location :Habiganj
Job Responsibilities
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Receive and respond to customer calls and inquiries.
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Provide information about internet packages, billing, and services.
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Record customer complaints and coordinate with the technical team for resolution.
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Follow up with customers to ensure issues are resolved.
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Maintain proper records of customer interactions and service requests.
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Ensure professional and friendly communication with all customers.
Requirements
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Strong communication and interpersonal skills.
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Basic computer knowledge.
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Ability to handle customer complaints professionally.
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Friendly attitude and good problem-solving ability.
Education
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Bachelor’s Degree Honours in any relevant field.
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Diploma in Computer Science, Networking, Electrical, or related field
Experience
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Experience in customer service, call center, or support roles will be preferred.
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Fresh candidates with good communication skills are also encouraged to apply.
Other Details
Salary
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BDT 10,000 per month
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Salary may vary based on experience and performance.
Job Location
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Habiganj – 1 Position
About the Company
- Company Name: Carnival Internet
- Company Profile:
- N/A.
