Job Responsibilities
- Handle customer inquiries via phone, email, and in-person
- Provide information on travel packages, visa requirements, and services
- Assist clients in choosing suitable travel plans
- Manage complaints and ensure high customer satisfaction
- Follow up with clients before and after travel
- Maintain client database and records
- Support sales and marketing team when required
Requirements
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Customer-focused mindset
- Basic computer knowledge MS Office, email handling
Education
Minimum Bachelor’s degree in any discipline
Experience
1–2 years of experience in customer service travel industry preferred
About the Company
- Company Name: Travelon
- Company Profile:
- Sylhet.
