Job Responsibilities
- Manage the overall operations of the service center.
- Supervise technicians and support staff.
- Ensure timely and quality completion of repair and maintenance jobs.
- Monitor service quality and customer satisfaction.
- Handle customer complaints and provide effective solutions.
- Maintain workshop safety standards and operational procedures.
- Prepare service reports and monitor performance indicators.
- Coordinate with spare parts and customer service teams.
Requirements
- Strong leadership and team management skills.
- Excellent communication and problem-solving abilities.
- Good knowledge of motorcycle maintenance and repair processes.
- Ability to work under pressure and meet operational targets.
Education
Diploma in Automobile Engineering, Power Technology, or a related field.
Experience
Minimum 3 years of experience in motorcycle service operations or workshop management.
About the Company
- Company Name: Automated Motorcycle Service Centre
- Company Profile:
- Sylhet
