Job Responsibilities
- Welcome and assist visitors in a professional and courteous manner.
- Provide counseling and guidance to students and clients regarding available services.
- Handle phone calls, emails, and social media inquiries promptly.
- Schedule appointments and maintain daily meeting records.
- Manage front desk operations and maintain a well-organized reception area.
- Assist in document collection, verification, and client follow-up.
- Maintain client databases and update records accurately.
- Coordinate with internal departments to ensure smooth service delivery.
- Support administrative and office management tasks as required.
Requirements
- Strong communication and interpersonal skills.
- Presentable, polite, and customer-focused personality.
- Basic computer proficiency MS Office, Email, Internet.
- Ability to multitask and work in a fast-paced environment.
- Strong organizational and problem-solving skills.
- Experience in education consultancy, customer service, or front desk operations will be an advantage.
Education
- Bachelor's degree in any discipline from a recognized university.
- Fresh graduates may apply, but experienced candidates will be preferred.
Experience
- Experience is preferred.
- Previous experience as a Counselor, Front Desk Executive, Receptionist, or Customer Service Executive will be considered an added advantage.
Other Details
We are looking for a friendly, confident, and customer-oriented Counselor & Front Desk Executive to join our team. The ideal candidate will be responsible for managing front desk operations, assisting visitors, providing counseling to prospective clients, and ensuring excellent customer service. Candidates with prior experience in education consultancy, customer service, or front desk operations will be given preference.
Benefits
- Competitive salary based on experience and qualifications.
- Performance-based incentives.
- Friendly and professional working environment.
- Career growth and learning opportunities.
About the Company
- Company Name: SP Education
- Company Profile:
- Sylhet
