Job Responsibilities
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Welcome guests with a warm and professional attitude.
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Handle check-in and check-out smoothly.
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Respond to calls, messages, and guest inquiries promptly.
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Manage room bookings and maintain accurate guest records.
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Coordinate with housekeeping and other staff for seamless operations.
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Handle basic payment and reception-related documentation.
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Resolve guest concerns politely and professionally.
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Keep the reception area organized, presentable, and inviting.
Requirements
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Smart, intelligent, and presentable.
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Excellent communication and customer service skills.
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Confident, friendly, and well-mannered.
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Quick learner with a positive attitude.
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Able to work independently and handle responsibilities with professionalism.
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Basic computer skills will be an advantage.
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Experience in reception, front desk, hotel, hostel, or customer service is preferred, but capable freshers are encouraged to apply.
Education
- Graduates or current students are encouraged to apply.
Experience
- Previous experience in Reception, Front Desk, Customer Service, Hotel, Hostel, or Hospitality will be an advantage.
- Fresh candidates with excellent communication skills are also encouraged to apply.
Other Details
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Competitive salary BDT 12,000–15,000.
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Fixed working hours 11:00 AM – 8:00 PM.
About the Company
- Company Name: City Hostel Sylhet
- Company Profile:
- N/A
