Oversee daily operations of the consultancy and manage the team efficiently.
Develop and implement strategies for student recruitment, immigration services, and client engagement.
Ensure compliance with immigration laws, visa regulations, and international education standards.
Build and maintain relationships with universities, immigration authorities, and other partners.
Monitor the progress of student applications and immigration cases to ensure timely submission and approvals.
Train, mentor, and supervise staff to improve service quality and team performance.
Handle complex client queries and resolve escalated issues effectively.
Prepare reports on business performance, client feedback, and operational metrics.
Drive marketing initiatives and business development to attract new clients.
Proven experience in managing an immigration or education consultancy business.
Strong understanding of visa processes, immigration laws, and international education systems.
Excellent leadership, organizational, and interpersonal skills.
Ability to develop strategic plans and manage operational execution.
Strong communication and negotiation skills.
Familiarity with CRM software and office productivity tools.
Problem-solving mindset and ability to handle multiple priorities.
Bachelor’s degree in Business Administration, International Relations, Education, or a related field.