Job Responsibilities
- Handle visa application processing from initial document collection to submission.
- Collect, check, organize, and prepare clients’ visa documents according to embassy and visa center requirements.
- Complete and review visa application forms accurately.
- Communicate with clients to collect missing documents and provide necessary guidance.
- Follow up with clients regarding application status, appointments, biometrics, and additional requirements.
- Maintain proper records of visa applications, documents, payments, and application status.
- Coordinate with embassies, visa application centers, and relevant authorities when required.
- Keep updated with visa requirements, procedures, documentation, and policy changes.
- Identify document inconsistencies or missing information and take necessary steps before submission.
- Manage multiple applications while maintaining accuracy and meeting deadlines.
- Maintain confidentiality of clients’ personal and travel-related information.
- Prepare regular updates and reports for management regarding ongoing visa applications.
Requirements
- Good knowledge of visa application procedures and documentation.
- Strong attention to detail and ability to identify errors in documents.
- Good communication and client-handling skills.
- Proficiency in MS Word, Excel, email, and basic office applications.
- Ability to work under pressure and manage multiple applications simultaneously.
- Good organizational, follow-up, and time-management skills.
- Honest, responsible, professional, and detail-oriented.
- Ability to work independently as well as in a team.
Education
- Bachelor’s degree/Honours from any recognized university.
Experience
- Previous experience in visa processing, travel agency, immigration consultancy, or a related field will be preferred.
About the Company
- Company Name: Dream Touch Consultancy
- Company Profile:
- Sylhet
