Job Responsibilities
- Welcome and assist guests with check-in and check-out.
- Handle guest requests, inquiries, and complaints professionally.
- Manage room reservations, cancellations, and guest records.
- Operate hotel management software/PMS for daily Front Office operations.
- Coordinate with Housekeeping and other departments for guest requirements.
- Handle guest payments, billing, and basic Front Office documentation.
- Maintain excellent guest service and professional communication.
- Ensure smooth and efficient Front Office operations.
Requirements
- Minimum 3 years of hotel experience, preferably in Front Office/Guest Service.
- Bachelor’s degree in any discipline.
- Excellent communication skills in Bengali and English.
- Able to work in shifts Morning-Evening-Night
- Good computer skills and ability to operate Hotel Management Software/PMS.
- Pleasant personality, well-groomed, and customer-service oriented
Education
-Bachelors degree in any Discipline
Experience
Minimum 3 years in any reputable hotel
Other Details
- Duty Meal Included
About the Company
- Company Name: Noorjahan Grand
- Company Profile:
- N/A
