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Job Responsibilities

EFG is a UK-based food service and wholesale company expanding its tele-sales and administrative operations in Bangladesh. We are setting up our Dhaka office and looking for energetic, English-speaking tele-sales executives to join our growing international sales team.

  • Communicate fluently with UK-based customers to take food service and wholesale orders.

  • Handle inbound and outbound calls professionally in English and sometimes Sylheti Bangla accent.

  • Input customer orders accurately into the system and ensure timely processing.

  • Promote online web ordering and help customers with account support.

  • Manage customers within term & limit.

  • Coordinate with UK and Bangladesh operations teams to ensure smooth service.

  • Achieve weekly and monthly sales targets.

  • Maintain accurate records of calls, sales, and customer details.

  • Must Be Well-Mannered

Requirements

  • Communicate fluently with UK-based customers to take food service and wholesale orders.

  • Handle inbound and outbound calls professionally in English and sometimes Sylheti Bangla accent.

  • Input customer orders accurately into the system and ensure timely processing.

  • Promote online web ordering and help customers with account support.

  • Manage customers within term & limit.

  • Coordinate with UK and Bangladesh operations teams to ensure smooth service.

  • Achieve weekly and monthly sales targets.

  • Maintain accurate records of calls, sales, and customer details.

  • Must Be Well-Mannered.

Education

Graduation Complete in any Reputed University

Experience

Fresher

Other Details

  • Attractive fixed salary based on experience.

  • Commission: As per company policy

  • Professional training & UK process exposure.

 

About the Company

  • Company Name: EURO FOODS GROUP
  • Company Profile:
  • Euro Foods Group (EFG), Bangladesh is one of the leading companies in the food and fish processing industry in Bangladesh, who is manufacturing branded generic products for local and overseas markets in Asia, Europe, and the North American region. EFG adopted the most recent technology to formulate and produce generic formulations ensuring optimum quality compared to the international brands. EFG started its operation in Bangladesh on February 5, 2002, by establishing a company named EURASIA FOOD PROCESSING (BD) LTD. It was a joint venture of the UK and Bangladesh. Key products were frozen Paratha & Snacks, Fruits & Vegetables, Sweets & Bakeries, Rice and Spices. Later on, in 2005 Euro Foods Group acquired SAIDOWLA (PVT.) ENTERPRISE LTD in Sunamgonj, Sylhet, which is a fish processing supplier. Their key products are white water fishes, prawns from lakes, rivers, and ponds (Block Frozen, Individual Quick Frozen (IQF)), and 100% export to the UK, USA, Canada, Australia, South Korea, Italy, and remaining in the local Bangladesh market. Later on, in 2008 Euro Foods Group acquired ROSEMCO FOODS LTD in Niklapur, Rupsha, Khulna; which is also a fish processing supplier. Their key product is prawns from farms and sea. It exports 99% to the UK, USA, Canada, Australia, South Korea, Italy and remaining in the local Bangladesh market. In 2021 EFG established its fashion segment. EFG Fashion provides strategic intelligence, trend forecasts, actionable insights, and accurate product performance data, and sharp creative judgment, designed to help our customers get closer to certainty in uncertain times and to seize precise opportunities in accelerating markets. Its present capacity is 20,000 T-Shirts/M. The company has generated over 150 employment and plays an important role in the local economy. MasalaBazaar, a concern of Euro Foods Group established in 2021 in Sylhet, is one of the premium super shops of Bangladesh that meets all your domestic shopping requirements. Our fresh and frozen produce is sourced and approved from our own farms and highly regarded suppliers from around the world. Later on, in 2021 Euro Foods Group established EFG AQUA FARMING in Purba Jhiler Danga, Khulna, which is a Shrimp farming unit. EFG expanded the scope of shrimp farming for maximum output from natural resources using minimal environmental impact and options for a sustainable future. In 2021, Euro Foods Group entered the tech industry by forming EFG Tech. EFG Tech is a professional IT solution provider of Euro Foods Group in Bangladesh. It has been involved in the automation of the business process by information technology tools. The company is determined to provide all sorts of high valued and cost-effective services. We have a diverse workforce and we believe this diversity is our strength. We are working with Bangladesh and UK-based clients. We are providing cloud-based solutions, big data, product development & maintenance, UI & UX Design, E-commerce, and ERP services. Our aim is to serve the clients with the best possible solutions and gain a firm position in the market. Euro Foods Group is engaged with a strategic marketing process that involves building customer relationships by creating and delivering superior customer value aiming to produce high customer equity. EFG successfully and efficiently blends skilled people, resources, organizational structure, and decisions for implementing strategies at all levels. Euro Foods Group is continuously creating innovative ideas in its every step of operation to add distinctiveness and competitiveness to the products and services.