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Job Responsibilities

  • Counsel students regarding study abroad opportunities, university admissions, and suitable courses based on their academic backgrounds and career goals.

  • Provide accurate information about admission requirements, tuition fees, scholarships, and application procedures.

  • Guide students regarding study destinations, universities, and available academic programs.

  • Assist students with university applications, admission documentation, and offer letters.

  • Explain visa application procedures and help students prepare the necessary documents.

  • Communicate with students and parents professionally and address their questions and concerns.

  • Follow up with prospective students through phone calls, messages, and office appointments.

  • Maintain student records, application updates, and follow-up reports.

  • Coordinate with admission officers, visa processing teams, and university representatives.

  • Support students throughout the admission process and provide regular updates on their applications.

  • Meet student counseling and admission-related targets set by the management.

  • Maintain positive relationships with students and ensure a professional counseling experience.

Requirements

  • Excellent communication and interpersonal skills in both Bangla and English.

  • Strong customer handling skills with the ability to communicate professionally with students, parents, and walk-in customers.

  • Ability to handle phone calls, Facebook messages, WhatsApp inquiries, and customer follow-ups.

  • Good understanding of customer needs and the ability to explain consultancy services clearly.

  • Knowledge of study abroad admission procedures and student visa documentation will be an advantage.

  • Basic computer skills, including MS Word, Excel, email, and online application systems.

  • Strong organizational skills, attention to detail, and a customer-focused mindset.

  • Positive attitude, professional behavior, and a presentable personality.

  • Ability to work independently, manage multiple tasks, and work effectively as part of a team.

Education

Bachelor’s degree in any discipline from a recognized university.

Experience

1 year of experience in student counseling or education consultancy is preferred.

About the Company

  • Company Name: Next Step Solution
  • Company Profile:
  • Sylhet