Job Responsibilities
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Communicate professionally with customers, clients, and other stakeholders through phone calls, emails, and online communication channels.
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Respond to customer inquiries and provide accurate information regarding company services.
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Maintain regular communication with customers and ensure timely follow-up.
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Assist the Communication Department in handling daily communication-related activities.
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Prepare and maintain communication records, reports, and necessary documentation.
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Coordinate with other departments to ensure smooth information sharing and service delivery.
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Handle customer feedback, queries, and complaints professionally and forward issues to the relevant department when necessary.
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Assist in preparing official emails, messages, and other communication materials.
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Maintain a professional and positive relationship with customers and ensure a good customer experience.
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Perform other communication-related and administrative tasks assigned by the management.
Requirements
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Must have good English communication skills, both written and spoken.
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Candidates proficient in English will be given preference.
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Good interpersonal, presentation, and customer-handling skills.
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Basic computer knowledge and proficiency in email and office applications.
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Must be responsible, punctual, professional, and willing to learn.
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Ability to work independently and as part of a team.
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Candidates who own a personal laptop will be given preference.
Education
Must have completed an Honours or a Diploma from a recognized institution.
Experience
- Freshers are encouraged to apply.
- Candidates with previous experience in communication, customer service, or office administration will be given preference.
- Candidates with experience in a Communication Department will receive additional preference.
About the Company
- Company Name: Carnival Internet
- Company Profile:
- N/A.
