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Job Responsibilities

Guest Relations: Welcome visitors, clients, and guests with a warm, professional
demeanor and direct them to the appropriate personnel.
 Communication Management: Handle incoming calls, route messages efficiently, and
manage general company email inquiries.
 Support Operations: Assist the Customer Support Department team with
documentation, ticket tracking, and administrative tasks.
 Front Office Maintenance: Maintain a clean, organized, and professional reception
area at all times.
 Logistics & Mail: Manage incoming and outgoing couriers, packages, and office
correspondence.

Requirements

Skills: Strong verbal and written communication skills in both Bangla and English.
 Technical Proficiency: Computer skills MS Office, excel, internet browsing, and email
communication.
 Attributes: Excellent interpersonal skills, a problem-solving mindset, and the ability to
multitask under pressure.

Education

Graduate/Bachelor’s degree in any discipline candidates with an IT or
communications background will get preference.

Experience

Previous experience in a front desk, reception, or customer service role is
highly desirable.

Other Details

Skills: Strong verbal and written communication skills in both Bangla and English.
 Technical Proficiency: Computer skills MS Office, excel, internet browsing, and email
communication.
 Attributes: Excellent interpersonal skills, a problem-solving mindset, and the ability to
multitask under pressure.

About the Company

  • Company Name: IT Lab Solutions Limited
  • Company Profile:
  • IT LAB SOLUTIONS LTD is a leading and one of the dynamic IT Company in Bangladesh. We are working since 2011.