Job Responsibilities
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Provide technical support to customers via phone, email, or on-site visits
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Troubleshoot and resolve internet connectivity and network issues
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Maintain and monitor network equipment and systems
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Assist in installation, configuration, and maintenance of internet services
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Document technical issues and solutions for future reference
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Work closely with the technical team to improve service quality
Requirements
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Basic knowledge of computer networks, routers, and internet technologies
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Good communication skills and problem-solving ability
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Willingness to learn and adapt in a fast-paced environment
Education
- Diploma in Computer Engineering from any Polytechnic Institute.
Experience
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Candidates with experience in ISP or IT sector will get preference
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Freshers are welcome to apply
Other Details
Salary: BDT 15000-17000
About the Company
- Company Name: Renowned Internet Service Provider
- Company Profile:
- Sylhet
