Visa Processing Coordinator - Hajj & Umrah
Job Responsibilities
- Consult with clients to understand their Hajj and Umrah travel preferences, requirements, and budget constraints.
- Offer expert advice and guidance on the pilgrimage process, including visa procedures, travel itineraries, accommodation options, and transportation arrangements.
- Customize travel packages tailored to the specific needs and preferences of individual pilgrims or group travelers.
- Coordinate with airlines, hotels, ground transportation providers, and other service partners to secure bookings and negotiate favorable terms.
- Assist clients with visa applications, documentation, and compliance with regulatory requirements.
- Provide ongoing support and assistance to clients, addressing inquiries, concerns, and special requests promptly and professionally.
- Maintain accurate records of client information, bookings, payments, and other relevant details using designated software systems.
- Stay updated on changes in Hajj and Umrah regulations, travel advisories, and industry trends to provide informed guidance and recommendations to clients.
Requirements
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously in a fast-paced environment.
- Excellent communication and interpersonal skills, with a customer-centric approach to service delivery.
- Strong Computer skills.
- Proficiency in relevant software applications for travel booking, documentation management, and client communication.
- Cultural sensitivity and understanding of Islamic traditions, customs, and sensitivities related to Hajj and Umrah travel.
Education
Graduate. Educational requirement will be relaxed for experienced candidate.
Experience
- Freshers are also encouraged to apply. Experiences candidates will receive preference.
About the Company
- Company Name: Suma International Services
- Company Profile:
- N/A
