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Job Responsibilities

• Able to provide client support over the phone or by visiting user end.
• Visiting user end for troubleshooting for confirm smooth service.
• Configure and troubleshooting of PPPoE, RADIUS etc. services.
• Doing primary level logical work like ONU VLAN tagging, Creating new account and
related tasks.
• Good knowledge about MikroTik, different types of OLT and ONU.
• All assigned task by your line manager.

Requirements

- Age 22 to 35 years
- Experience in customer support in ISP add advantage
- Proficient in MS Excel, Power Point
- CCNA & MTCNA or equivalent authority certification will add advantage
- Sound knowledge on fiber network, OLT, ONU
- Must have excellent people management capability
- Expertise on Primary level logical check and fault handling
- Knowledge on basic networking processes.
- Good presentation and negotiation skills.
- Friendly and team worker and good communication with client and colleagues
- Work under pressure.

Education

- Bachelor of Science B.Sc. in CSE from reputed Public or Private university / Diploma in
CSE
- Preferred Professional Certification: CCNA, MTCNA add advantage not necessary.

Experience

- At least 1 years, fresher’s are also encourage for apply.
- Experience in the following areas: ISP Technology it will add more advantage.

About the Company

  • Company Name: Nationwide ISP Company
  • Company Profile:
  • N/A