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• Monitor IT Servers and Systems.
• Direct Physical & Logical Support to all Corporate & Retail Clients.
• Resolve Help Desk Escalations.
• Ensure quality Support work delivery to Company clients.
• ISP Customers Support & Solutions & must have good knowledge – experience in ISP field.
• Maintain constant communication with Office management, staff, Fiber Technicians and clients to ensure proper operations of the organization.
• Must have knowledge about all kinds of Wi-Fi Routers Configurations – setup & detail knowledge about Mikrotik Routers.
• Actively pursue strategic and Technical Support operational objectives.
• Ensure operational activities remain on time.
• Plays a significant role in your all assigned Job activities.
Minimume 1 years.
About the Company
- Company Name: Renowned Local ISP
- Company Profile: